Based in the Department of Design of Politecnico di Milano, is composed of a group of researchers adopting a strategic and systemic approach to design, with a specific focus on design for services and design activism. It has a background in service and product-service-system design for sustainability and investigates the way design can support and trigger social innovation, combining creativity and visioning with the capability of engaging in co-design processes.

The Lab operates in multicultural and multidisciplinary contexts, integrating various competences in systemic projects, which require contributions from service design, strategic design, user centered design, interaction design, product design, interior/spatial design, design for territory and local development, communication, economics, architecture, planning and sociology.

Involved in several local and international research projects, the group runs post-graduate courses and design studios in service design, product-service- system design, design for sustainability, spatial design and local development. The concept of community-centered design is explored as a way to work with local groups of stakeholders and to make things happen in the society.

Its objective is exploring how design can enable people, communities, enterprises and social actors to activate and manage innovation processes, aimed at experimenting with sustainable, convivial and collaborative ways of living and doing. Over the last decade, the group has been contributing to lay the foundations for the disciplines of strategic and service design.